How we collect, use, and protect information shared through our site and engagements.
Last updated · May 2026
We collect information you provide directly — such as name, email address, organization, and any details shared through our contact forms, intake documents, or during coaching engagements. We also collect limited technical information automatically, including IP address, browser type, and pages visited, to operate and improve the site.
We use your information to respond to inquiries, deliver coaching and consulting services, manage engagements, send relevant communications, and improve our website and offerings. We do not sell your personal information.
Information shared in the context of a coaching relationship is treated as strictly confidential and handled in accordance with the International Coaching Federation (ICF) Code of Ethics and any applicable engagement agreement. Identifying details are never shared with sponsoring organizations without explicit consent.
We share information only with trusted service providers who help us operate (e.g., email, scheduling, hosting, payment processing), and only to the extent necessary to deliver our services. These providers are bound by confidentiality and data-protection obligations. We may also disclose information when required by law.
Our site may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Analytics data is aggregated and used to understand how visitors engage with the site.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is fully secure, but we work to limit access to authorized personnel and trusted providers only.
We retain personal information for as long as needed to deliver services, comply with our legal obligations, resolve disputes, and enforce agreements. Coaching records are retained per the terms of the engagement agreement and ICF guidance.
Depending on your jurisdiction, you may have the right to access, correct, delete, or limit the use of your personal information, and to withdraw consent where processing is based on consent. To exercise these rights, contact us at the email below.
Our services are intended for professionals and organizations. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can remove it.
We may update this Privacy Policy from time to time. The most current version will always be posted on this page, with the updated date noted above.
Questions about this policy or our handling of your information can be directed to hello@christianneandco.com.